Excellent customer service*****
Broadband -> Check your speed with Ofcom
Boiler & Home Emergency Cover
Up to £200 to help you switch***
We'll help you get out of existing contracts with other providers
Change your mind at no extra cost within the first 30 days
If you could have saved money staying with your current providers
Savings and Guarantee are compared to the average of the cheapest variable tariffs available from the 'Big 6' suppliers, based on payment by direct debit for typical household consumption of 2,900 kWh electricity and 12,000kWh gas. The 'Big 6' are SSE, EDF, Scottish Power, E.ON, npower, and British Gas. When any changes to competitors' relevant variable tariffs are announced, we will adjust our own tariffs to ensure they comply with our Guarantee within a maximum of 90 days. Our Energy Price Guarantee does not apply to our Double Gold Fixed tariff.
The maximum credit of £200 is only available to customers who take out home phone, broadband and at least one mobile service which is live on their account on the date their claim is submitted and for 12 months after the credit is applied. Please see our terms and conditions for further information and eligibility criteria.
Please be aware when ordering Full Fibre broadband that a standard telephone will not be available to order on-line. If you have an existing Telephone Line(s) which wish to transfer please contact us and we will manually add it to your order.
Utility Warehouse achieved a customer score of 75%, soaring above all other major providers - Virgin Media scored 58%, BT 51%, and Sky and TalkTalk only 50%. Which March 2019.
European Customer Service Awards Finalist October 2020.